Privacy Policy

1. Introduction

Welcome to ShopMagic ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at www.shopmagicecommerce.com.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and contact details when you create an account.
• Payment Information: Billing details processed securely through Shopify Billing.
• Store Information: Details about your Shopify store, products, and business operations.
• Usage Data: Information about how you interact with our platform, including features used and actions taken.
• Communications: Messages, support requests, and feedback you send to us.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience

4. Information Sharing

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, email delivery, analytics).
• Business Transfers: In connection with any merger, sale, or acquisition of our business.
• Legal Requirements: When required by law or to protect our rights and safety.
• With Your Consent: When you have given us permission to share your information.

5. Third-Party Services

Our platform integrates with third-party services including Shopify, Stripe, Meta Ads, TikTok Ads, Google Ads, CJdropshipping, and AliExpress. Each of these services has their own privacy policies, and we encourage you to review them.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

9. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. See our Cookie Policy for more details.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@shopmagicecommerce.com
Website: https://www.shopmagicecommerce.com